Posting from my iPhone

почистванеI know it’s been a hell of a long time since I last blogged, but I am now able to blog directly from my iPhone. Hopefully I can now blog while on the bus, or at the doctors, or any other situation when I’m waiting around doing nothing!

In summary:
Missed last Les Mills workshop
Registered early for next workshop
Been teaching balance fill ins
Finally taught a couple of pump fill ins
Have updated
Now have new mobile version of the site
Started new job job at SA Water in December

phew…….I think that’s enough for one blog!

Missed the workshops

секцииAfter arranging a babysitter and all prepared for the Quarter 4 workshops, we turned up today on the Sunday, only to find that the workshops had been moved to the Saturday. Although I’ve injured my back so I couldn’t do combat anyway, I was totally gutted that I missed Balance, and Alex missed his opportunity for his first workshop back in Adelaide.

I’m not sure how I feel about Les Mills Asia Pacific’s customer service lately. While I guess the error was my own mistake for going on the wrong day, I feel Les Mills could have done much better in several ways. Apparently Les Mills have started switching between Saturdays and Sundays for the last year, but since I’ve been overseas I have missed this. Previous to this the workshops were ALWAYS on a Sunday with some extra classes occasionally held on a Saturday.

So little did I know, they were chopping and changing it, and when I registered online for the workshop, there was tiny text listing the date below the workshop listing, ie:

Adelaide Super Workshop
6 November 2010

So the theory is, I probably should have written the date down while I registered. Maybe I should have? But I didn’t. Despite this, I feel Les Mills shouldn’t make it so hard for me to find the date and time of the classes in the case that I DIDN’T write it down. I received no confirmation letter of the date/times. Sure, I received a ticket for entry to the workshop, but there was no confirmation of date/time. Why doesn’t LM send out any confirmation of the date and time?

To make matters worse, once online registration has closed, the workshop disappears off the list in the online registration section, so therefore there is no possibility of looking up the time and date. Revolution didn’t turn up till after the workshop, so no help there either.

I posted on Les Mills Asia Pacific’s Facebook wall that I felt LM overall is going downhill in terms of customer service, which a couple of people disagreed. When I contacted LM about it I was basically faced with the answer “bad luck”. Ok, so I didn’t write down the small print at the time of registering, but good customer service in this country generally involves “going the extra mile” even if the customer is not always right.

During our trainings as an instructor LM always emphasise being approachable as an instructor. I’m really not seeing LM lead by example here, especially at the bigger events like Filex where you have to line up to get autographs and photos. I feel LM are trying to make the workshops too “professional” and forgetting about just creating an “awesome fitness class”.

For me, it doesn’t quite feel the same as the old days. I wonder where 2011 is going to take us? I think LM should rethink some of their policies before more competition like Zumba hits the scenes!

Les Mills workshops

First time back to the Les Mills workshops in Adelaide. The initial plan was to get a babysitter and both Alex and I would go to combat in the morning, however after deciding getting a baby sitter would be too hard in the morning, and realising that combat was at 8am, we decided to can the whole idea of going. We decided that we really wouldn’t enjoy the class and if we didn’t have a baby sitter then only one of us could do the class anyway.

So we decided just to go to balance in the afternoon. I was planning on doing balance and Alex hoped to watch a bit if it was permitted with Connor around. As it turned out Alex was invited to take Connor upstairs where he could the class from the balcony. Upon going upstairs we were talking and then shortly later we got strictly reprimanded and told that this was restricted area for trainers only. Hmmmm, well, I explained that we were told to come up there. The trainer said we couldn’t because they needed their privacy and needed to get changed etc.

Now, I’m totally in support of the fact that they need somewhere to get changed, but I thought this attitude was pretty rude. It was the last class of the day and almost everyone was gone. I couldn’t image many more clothes changes occurring at that late stage of the day. At the very least, she could have asked a bit more nicely. I’m not sure if it’s just me, but I’ve noticed over the last few years the trainers are becoming a bit more “elite” and less approachable. We’re seeing at Sydney Filex the Program Directors are not contactable at all except for during a brief “signing session”. I understand the whole concept of LM wanting workshops to be more “professional”, but I don’t think this is a good impression in the long run as it’ll make instructors behave more this way towards participants. We should remain totally down to earth and approachable and I don’t believe you should ever put yourself up on a┬ápedestal, that’s something we should let other people do!

So, back at the workshop, I was very angry about the way the trainer spoke to us and how protective she was of their precious little change space and I didn’t feel motivated to stay for the balance masterclass anymore even though it was a beautiful day outside and Alex could have played with Connor in the outside gardens. Eventually I did decide to stay and participated in the class.

I enjoyed the class, although somehow I’m struggling to find that same buzz I used to. As usual I can’t remember much of the class, but I do remember that I didn’t notice the cover music AT ALL. There was one point in the class that I remembered to notice, but when I did listen to the music intently I could find anything “different” about the music to complain about. This really does go to show that participants really aren’t going to notice the PPCA free music.

Les Mills workshop this weekend

I’m all registered for the Les Mills workshop this weekend, for pump, combat and balance. The rules are quite different here in that you have to attend all the classes you are certified for (in order to keep up your qualifications) and have to attend at least 3 out of 4 workshops. Initially I didn’t register for pump, until the GFM rang me up asking why I hadn’t. I have to at the very least sit and watch, even if I don’t intend on participating.

The thing I find very odd about this, is that initially they would not allow me to attend the workshops as an instructor (because I was not working at a gym), but then if I miss the workshops then my qualifications are technically no longer current. I really think the agent hasn’t thought things through here!

Anyway, I think it’s no problem, because my qualifications are current in Australia, at that’s all that matters at the moment.

I won’t be doing attack and vive though, because I have not submitted my video for those programs as yet (due to my pregnancy). I’m not sure what that will mean for me for those programs………maybe if we can arrange for my video to be done and then I could send it back to Australia? Will have to wait on that one, although I almost certainly won’t be teaching attack in the short term.

Adelaide Workshop – Q4 2007

So I forgot to register in time to get my DVD’s at the workshop, but I still remembered to go! ­čśë

I taught my pump class in the morning then headed straight to the workshop. I intended to line up for Attack and/or Combat, not really sure if I could do both of them now that I’m 14 weeks pregnant. I am feeling the need to slow up a little.

So I did attack, honestly I guess I was a bit tired and I don’t remember much. I remember being surprised at all the new combo’s discussed in the education session. But it wasn’t too hard although I’m slightly more uncoordinated at the moment, so I floundered in a couple of places, but I’m sure I wouldn’t have normally. The first thing I remember is a pump track, followed by a pump track, followed later by a balance track. In the warmup I kept wanting to stop in the same places where we would in pump…..haha.

My shoulder injury has been playing up quite badly lately due to all the hormones. So near the end of the attack I stopped doing some of the armlines. I didn’t feel I worked all that hard, so when we hit the plyo lunges in track 9 I felt quite good. My shoulder was hurting, but luckily plyo lunges don’t use my shoulder ­čśë

The structure of this release reminds me a lot of BA51 actually, which is the one I’ve been teaching at the moment!

One thing that made me cringe is in the new hop turn (which during the education I thought they were saying “hot turn” ­čś│ ), some of the guys at the back were throwing their hands in the air having fun and turning it into a dance aeroplane thing. I guess the thing that bothers me is that who knows if these instructors are going to teach it like this “for fun”. That’s scary, cuz attack is all about posture, strong, agility. There was nothing attack like about what they were doing at all, and while fun is good, I also think it’s important to stay in the essence of the program. Let’s hope they don’t actually teach it like this!

For combat, I was expecting to have the education prior to doing the class, but then they surprised me by going straight into it. I really began to feel fatigue and by track 3 I knew I was really hungry and needed food (don’t deny a pregnant girl her food!!!!). So I actually left the class for the first time ever and got something to eat…..sitting and watching for the rest of it (well, talking I guess ­čśë ).

I didn’t stay to watch pump, and balance was early in the morning so no chance to go to that one. Once I get my DVD’s I’ll be able to see what they’re all like then. I’ve got heaps of spare time for learning now that I catch the train into the city to work. So no more learning chorrey while driving perhaps?